Terms and Conditions

Privacy policy

Inkston knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

This site uses cookies to manage features such as your shopping cart, your currently selected language and whether you are logged in.

Inkston does not show 3rd party advertising and does not share data for advertisement purposes.

We will only use your shipping and billing address:

  • To communicate with you about your order
  • To fulfil your order
  • For legal reasons (like paying taxes)

inkston.com does not receive your payment information, secure payment is made through your selected secure payment provider.

Returns Policy

Inkston allows you to return items for replacement or refund within 30 days.
Please contact us as soon as possible after delivery and we will advise on best action.

Damaged or defective goods

Our items are handmade and packed with care in gift presentation packaging and should reach you in perfect condition.  If there is any problem on delivery please photograph the product and packaging and send us as soon as possible (for example by reply to your order confirmation email) so we can take this up with the shipping company or craftsperson and arrange to send replacement.

Other delivery problem

If your goods don’t arrive within the expected time, please check the status with the shipping tracking code.  Please also contact us and we will follow up with the shipping company to resolve any issue.   If parcels are lost, we will resend, by alternative shipping company if necessary.

Unwanted goods

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Security Policy

All communications with inkston.com are protected by https secure protocol.

inkston.com uses a variety of modern and proactive security techniques including encryption, anti-virus, anti-spam, cloud-based security intelligence and server and software patching.

Incorporation

Inkston is incorporated in China as 上海墨漪贸易有限公司[INKSTON (Shanghai) trading Co., Ltd.] registration number: 91310115MA1K3G0X7H.

Trademark / Branding

Inkston is a registered trademark, all rights reserved. Worldwide distribution rights reserved by INKSTON (Shanghai) trading Co., Ltd.

inkston.com Content, Photos and Usage rights

Except where otherwise stated or submitted by users on the forum, all the content, photos and imagery on this site are by Inkston and free for non-commercial use only, according to the terms of the Creative Commons Attribution-ShareAlike licence.

This means that you may use or copy information for non-commercial and journalistic use, with appropriate credit to inkston.com.  You may not use without attribution credit and you may not use to create a copy of this site or its products.  See the link above for more details.

This is the same licence as used by the whole of Wikipedia and much of  Flickr, YouTube etc.  This licence will also apply to photos submitted to this site unless otherwise stated.

Contact

Please contact us for any queries or clarifications, we will be pleased to help, in English, Spanish, French or Chinese.

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